• Answer first: a direct question gets a direct answer before any link or call offer.
• Never cuts off the sale: Corty does not say “we don’t have that”. It uses the closest fact your client gave and calculates prices from the figures you wrote down.
• Missing figure? The draft shows a [placeholder] for you to fill in. Corty never sends a draft that still has one.
• “Not now” is not a no: when a prospect names a later moment or a future need, Corty keeps one light hook and one useful fact.
• No pitch after a clear no: a hard no gets a short, polite close.

• Per member switches for managing campaigns, receiving briefings and changing Corty’s autonomy.
• Personal Monday brief and Friday report for members and viewers, limited to the clients assigned to them.
• No extra credits for personal briefs.

• Sign up at app.saleslobe.com and start with a free trial.
• Founding Member: 40% off your plan for the first 12 months, on Starter, Pro and Agency. Credit packs are not included.
• Limited: only 10 agencies, first time customers only. Use code FOUNDING at checkout.
• Recognised: Founding agencies get a Founding Member badge in the app.

• Reserved, then charged: credits are set aside before Corty starts and refunded automatically if something fails.
• Regenerate costs 2 credits in the inbox and in the client portal.
• Same follow-up date: regenerating keeps the planned follow-up date when the prospect’s message has not changed.
• Labels stay put: regenerating a draft in the portal keeps the lead’s label.
• Client setup is free: creating a client from its website, the start package and setting up together with Corty cost nothing.
• Updated prices: a campaign analysis now costs 6 credits, and a tone of voice update costs 3 credits and runs at most once per 3 edits.

• Preview step with the real number of replies and the credit cost before anything is imported.
• Drafts off by default: imported replies are classified, not drafted, so old threads do not use up credits.
• Your choice: create drafts for your most recent replies in one click, with the cost shown up front.
• Nothing hidden: older replies are always imported and classified.

• Bell notice after 15 minutes without a successful sync, and right away when a key is rejected.
• Email when an API key stops working, plus a notice when the sync has recovered.
• Pull now on the Connections page fetches new replies on demand.

• Clients, Settings, “What Corty reads from your settings” shows the brand brief, guidelines and tone that go into every draft.
• Read only for owners, admins and managers.
• No surprises: what you see there is what Corty works from.

• Agency connector: add one URL in claude.ai and ask about clients, campaigns, the inbox and reports, or set up a client and its playbook.
• Sending stays safe: sending is off unless you allow it, and it follows the same review and send rules as the app.
• Client CRM connector: your clients can connect their own leads in Claude with their portal login, to read leads and threads and add notes.
• Early access: ask us to switch it on for your agency.

• Read and unread state for every lead.
• Cc and Bcc on replies, and Forward on desktop.
• Translate draft to English for clients who do not read the lead’s language.
• Redesigned reports, and the Friday report can be emailed to the client. Off by default, on per person.

“Use template” now gives you a complete starting point:

• Brand brief written for your agency, including how you handle a no and what you never do.
• Response guidelines with an example reply for every lead type: hot, warm, cold and not interested.
• Industry tone guide for 16 industries.
• Guideline sets with full inbox guidelines.

The Help Center now shows our live roadmap and release notes, and the Status tab includes when your Smartlead replies were last checked. Ideas you share there go straight to the product team.

• Connect Instantly with an API key on the Connections page and pick which campaigns to import.
• Replies come in automatically, get classified and get a draft from Corty.
• Send your reply straight from SalesLobe. It goes out through Instantly, from the same mailbox. Attachments are sent as secure download links.
• Untracked replies from your Instantly mailboxes come in too, and you can switch that off per mailbox.
• More than one account: connect several Smartlead and Instantly accounts to one agency.

Most replies reach SalesLobe instantly through the Smartlead webhook. As a safety net we now also check Smartlead on a schedule: every minute on Custom, every 2 minutes on Agency, every 5 minutes on Pro and every 15 minutes on Starter.

You can see when your replies were last checked in the Help Center, under Status.

Add a scheduling link to a client and Corty uses it where it helps:

• HOT leads: always, so they can pick a time themselves.
• WARM leads: unless your guidelines say otherwise.
• Planned check-ins after “contact me later”: always.
• Not interested, cold or out of office: never.

When Corty replies to a lead by itself, it now also plans one follow-up.

• No reply yet? A short check-in after 3 working days for HOT leads and 5 for WARM leads, on Tuesday to Thursday at 09:30 in the lead’s timezone.
• The prospect named a moment (“contact me in Q1”)? Corty plans the check-in for that period and skips public holidays.
• The lead replies first? The follow-up is cancelled automatically.
• Below full autonomy? The check-in waits in your review queue and you get a notification.

You can change the timing per client under Intelligence, Corty Autonomy.

• Getting started: creating your account, the free trial and your first client.
• Clients and inbox: how Corty drafts replies, reply classification and how Corty learns from your edits.
• Campaigns: connecting Smartlead and Instantly, importing campaigns and campaign analysis.
• Credits and billing: plans, Neural Credits and pricing.
• Team and settings: roles, invites and connections.
• FAQ and troubleshooting: quick answers and common fixes.

• Live checks for the database, Corty AI, Anthropic, Smartlead, Instantly and real time updates.
• Latency per service and automatic detection of slow or failing services.
• Runs separately from the app, so it stays up when SalesLobe is down.