Does SalesLobe replace Smartlead or Instantly? No. Your sequences, mailboxes and domains stay where they are. SalesLobe reads the replies and sends answers through your own Smartlead or Instantly account, in the same thread.
Is SalesLobe a CRM? No. It handles the replies: labels, drafts, booking link, follow-ups. Your client can track deals in a simple pipeline in the portal, and you can push data to your CRM through the API and webhooks (for example with Make or Zapier).
Which AI does Corty use? Anthropic’s Claude. You don’t need your own key: AI use is covered by Neural Credits. You can add your own Anthropic key if you prefer. Anthropic does not train on your data.
Does Corty write in my client’s language? Corty writes in the language the lead wrote in. It detects 12 languages: English, Dutch, German, Danish, Norwegian, Swedish, French, Spanish, Italian, Portuguese, Polish and Finnish.
Will Corty make things up? Corty only states facts about your client that are in the client’s documents. If a lead asks something those don’t answer, Corty writes a neutral holding line and flags it on the draft as an “Open question”. It never invents meeting times; it offers the booking link instead.
Can Corty send on its own? Only at L3, and only where you allow it, per client. At L0, L1 and L2 Corty drafts every reply and a person sends it (L1 and L2 decide how freely your reps and connected agents may send: L1 reviews hot leads, opt-outs, legal requests and uncertain replies, L2 sends with 1 in 10 spot-checked). L3: Corty sends on its own once its review score is 85 or higher over at least 5 reviewed replies. If the score drops, it steps down a level automatically. Legal and GDPR requests are never sent automatically. Inbox drafts through Make (Gmail/Outlook) are never sent by Corty.
Can my clients answer their own leads? Yes, from the client portal. See The client portal for your clients.
How much does a reply cost? About 4 Neural Credits for a human reply with a draft, 1 for an automated reply or bounce. See What are Neural Credits?.
What happens when I run out of credits? AI work pauses until you top up or your plan credits reset at the start of the next billing month.
Is my data safe? Workspace data is stored in the EU. Every client is isolated in its own workspace with row-level security, provider keys are stored encrypted, and AI runs on Anthropic without training on your data. Sub-processors are listed at /subprocessors; a DPA is available on request.