The Inbox shows all campaign replies, already classified. HOT leads sit at the top with a red flame - you’ll never miss one.
Filter by classification (HOT / WARM / COLD / NOT_INTERESTED / OOO), by client, or by campaign. Choose list, grid, or compact view (compact is the agency favorite for maximum density).
The detail panel
Click a reply to open the detail panel:
- Full email text and thread context
- Corty’s suggested reply - complete draft plus the strategy and reasoning behind it:
{
"strategy": "HOT LEAD - move to meeting immediately.",
"suggested_reply": "Hi Sarah, absolutely! Here's my calendar link...",
"reasoning": "Direct demo request + pricing question = high intent. Move fast."
}- Context Terminal - exactly which tone guide, guidelines and Corty Core knowledge were used
- Actions: Send / Edit / Ignore / Reclassify
Bulk actions
Select multiple replies to mark as read, delete, or reclassify in one go.