Inbox Management

The Email Replies view

Where managers and agencies review every Corty draft across the team, with status badges and per-person performance.

Email Replies (visible when you have at least one Individual Workspace) shows every draft Corty generated across your team:

  • The incoming email and Corty’s draft, side by side
  • Status badges: Pending (waiting) / Unchanged / Edited / Rewritten / Learned / Ignored
  • Edit distance per reply - how far the sent version deviated from the draft
  • A tone radar chart per team member: formality, warmth, directness, brevity, enthusiasm - based on their real sent emails

Per team member you also see:

  • Total drafts generated
  • Number of learned drafts (accepted and fed back into the tone guide)
  • Personal acceptance rate (needs at least 3 reviewed drafts before it shows)
  • Team-wide acceptance rate for comparison